At SpawnNow.in, we offer partial refunds for bookings made through our platform under specific conditions. Our policy allows for a refund of 60% of the base booking amount to the user, subject to the terms and conditions outlined below.
To be eligible for a refund, users must meet the following criteria: The cancellation request must be submitted at least 2 hours before the scheduled booking time. The booking must have been confirmed and paid for through the SpawnNow.in platform. The reason for cancellation must comply with our cancellation policy.
Refunds will not be issued in the following cases: Bookings cancelled less than 2 hours before the scheduled time. No-shows or failure to use the booked service without prior cancellation. Bookings made through unauthorised channels. Special promotional bookings that specify "no refunds" at the time of booking.
Refunds will be processed back to the original payment method within 5 business days after the cancellation request has been approved. Please note: The refunded amount will be 60% of the base booking amount, excluding any additional services, taxes, or fees. Depending on your bank or credit card issuer, it may take additional time for the refund to be reflected in your account.
If you have questions or concerns about our refund policy, please contact our customer support team at +91-9833496915 or rohan@spawnnow.in.